Legal terms behind wallet records
Our Legal terms apply when you open an account, complete phone verification, add a wallet or request a record change. Access depends on local law, and we do not describe account eligibility as universal. DANA, OVO, GoPay and QRIS may appear in your payment history when
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those rails are available to your account; bank transfer and virtual account records are handled as separate transaction references. We use these details to match an account action with the correct account holder, investigate a receipt or status question, and maintain an auditable payment history. Before
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you proceed, read the terms shown on the relevant account screen and contact us if a clause or wallet status is unclear. We may ask for account details so that a Legal request is connected to the right record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.